Shipping policy

At Rya Fit, we want your gym apparel to reach you as quickly and smoothly as possible. Please read our shipping policy below for full details on processing times, delivery options, and costs.

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation. Once your order has shipped, you will receive a confirmation email with a tracking number.

During busy periods (sales, holidays, restocks), processing may take slightly longer. We'll notify you of any significant delays.

Shipping Partner

All orders are shipped via Royal Mail, using tracked services to ensure your order can be monitored every step of the way.

Shipping Rates & Delivery Times

United Kingdom

Service Delivery Time Cost
Royal Mail Tracked 48 (Standard) 3-5 business days Β£3.65 (Free on orders over Β£50)
Royal Mail Tracked 24 (Express) 1-2 business days Β£4.65

European Union

Service Delivery Time Cost
Royal Mail International Standard 3-5 business days €9.85

Shipping available to all EU member states.

Rest of World (International)

Service Delivery Time Cost
Royal Mail International Standard 5-8 business days Β£14.99

Includes destinations such as the United Arab Emirates, Australia, Canada, and other supported countries/regions.

Delivery times are estimates provided by Royal Mail from the date of dispatch, not the date of order, and are not guaranteed. Delays caused by customs processing, local courier handovers, or events outside our control (e.g. severe weather, strikes) may extend these timeframes.

Customs, Duties & Import Taxes (EU & International Orders)

Orders shipped outside the UK may be subject to import duties, taxes, and customs fees, which are levied once the shipment reaches its destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

RYA has no control over these fees and cannot predict what they may be. Customs policies vary widely from country to country, so please contact your local customs office for more information before placing an order if you'd like to know these costs in advance.

Order Tracking

Once your order ships, you'll receive an email containing your carrier tracking number and a link to track your parcel's progress online.

Lost or Delayed Parcels

If your order hasn't arrived within the estimated delivery window, please:

  1. Check your tracking link for the latest status.
  2. Allow a few extra business days, as international deliveries can occasionally be delayed in customs.
  3. If there's still no update, contact us at hello@ryasportwear.com. with your order number and we'll investigate with the carrier on your behalf.

Incorrect Address

Please double-check your shipping address at checkout. Rya Fit is not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us as soon as possible β€” we'll do our best to amend it before dispatch, but we can't guarantee changes once an order has been processed.

Contact Us

If you have any questions about your order or this shipping policy, please reach out to us at hello@ryasportwear.com. or via our contact page.